Refund policy

Perishable goods. Because ice cream is perishable, we can't accept returns.

If something's wrong. If a pint arrives melted, damaged or isn't what you ordered, email drew@weekendicecream.com within 24 hours with a photo. We'll replace it on your next delivery or refund that item, whichever you prefer.

Cancellations. Cancel or change your order up to 24 hours before your delivery window for a full refund. Inside 24 hours, your pints are already pulled and packed, so we can reschedule but not refund.

Refund timing. Approved refunds go back to your original payment method within 5–10 business days.